Shipping & Handling
The shipment of your product is our highest priority. However, because we work with multiple suppliers, our shipping and handling times can vary and we are therefore unable to offer next day delivery.
Pricing: We focus on high quality for a fair price. Therefore, we do not hide our shipping costs in our product prices. As we source from multiple suppliers and pay shipping cost for each of our suppliers, we pass on shipping costs to our customers. However, we apply flat fees per category that are based on standard market rates. That means, if you purchase several products of one category, you should not incure additional shipping costs as.
Additionally, if your purchase for 50EUR, shipping is free. Just enter the following code at the checkout: FreeShipping
Processing time: As soon as we receive your payment, we immediately dispatch your order to our suppliers for order verification, tailoring, quality check and packaging which can take an additional 1-4 days.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. For US-based deliveries we use epacket which is a US postal service product which typically takes 7-14 days. For other international deliveries the shipping time may vary.
Tracking: As soon as your order is shipped, you will receive a confirmation email containing a tracking number allowing you to easily locate your product directly from our website at any time [link to your tracking page]. Please note that while the majority of our shipping companies provide a tracking service, we cannot guarantee it in all cases.